For the complete documentation index, see llms-docs.txt or the site index llms.txt. Full docs corpus: llms-full-docs.txt. Prefer the markdown version of this page at /docs/guides/connect-domain/verification/statuses.md. Product capabilities: skill.md. Docs MCP: /docs/mcp. Site MCP: /mcp.
Domain statuses
What pending, verifying, active, failed, and suspended mean for a Reloop domain.
| Status | Meaning | What you should do |
|---|---|---|
| pending | Domain created; DNS not confirmed yet | Publish records (auto or manual), then verify |
| verifying | Reloop is checking public DNS | Wait; re-check after propagation |
| active | Required records matched | Send mail; optionally test |
| failed | Checks did not match expected records | Fix DNS using not verifying |
| suspended | Domain disabled (policy, billing, or admin) | Contact support / fix account issues |
Banner behavior
While status is pending, verifying, or failed, the domain page shows the DNS helper banner:
- Auto populate when Reloop discovers Domain Connect support for your host
- Open DNS settings / manual guidance otherwise
Related
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