Add a domain | Reloop Docs

This is the main path from “I have a domain” to “I can send as @mydomain.com.”

Before you start

You can log in to the place that manages nameservers for the domain (find your DNS provider).
Decide root vs subdomain — Reloop supports either, or both.
Decide if you need receiving or only sending. New domains start with Email Receiving on — turn it off before publishing DNS if this hostname must keep Google Workspace / Microsoft 365.

Steps

Domains list in the Reloop dashboard

Open Domains

Go to Domains in the Reloop dashboard (or finish the onboarding domain step). Click Add domain.

Add the domain

Enter the hostname you want to send from, for example:

acme.com (root)
mail.acme.com or notifications.acme.com (subdomain)

Confirm organization and create the domain. Reloop generates DNS records and DKIM keys. Email Sending, Email Receiving, and click/open tracking start on by default.

See how Reloop detected DNS

On the domain page, Reloop shows a provider when nameservers are recognized.

Auto-populate available → continue with Auto-populate
Provider known, manual only → Manual setup + that host’s guide
Unknown → Unknown provider

Publish DNS records

Either complete the Domain Connect consent flow, or copy every required record into your DNS panel. Do not skip DKIM, SPF, DMARC, or Sending MX when Email Sending is on.

Verify

Click Verify & finish on the setup page, or Verify Domain on the domain detail page, to start checks. Reloop may retry that verification job; it does not verify on its own while status stays pending. Status moves through pending → verifying → active when public DNS matches.

Send a test

Use Test your domain to confirm SPF/DKIM/DMARC in a real inbox.

Domain already in use

If another Reloop organization already verified the domain, see Domain already registered.